-
First Look Behind The Curtain – Airlines
When we peel the curtain back, the unfamiliar starts to reveal itself. Let’s start with the distributors. Remember the online travel agencies and traditional travel agents we talked about earlier—the ones we see in front of the curtain? As it turns out, they don’t actually source airline tickets (inventory) themselves. Much like how a grocery…
-
What’s In Front of The Curtain?
When it comes to travel, we tend to focus on what’s familiar—what we see in front of the curtain. From a traveler’s perspective, that usually means the platforms and people we interact with when booking a flight or hotel. Let’s break it down. The Usual Suspects: How We Book Travel 1. Supplier Direct WebsitesThese are the airline…